Job Description

Job Summary The incumbent assists in the overall administration of the Athletic Department’s fiscal affairs in accordance with the University, SWAC and NCAA regulations, policies and procedures.  Knowledge Skills and Abilities Knowledge of budgeting principles, financial reporting, and accounting procedures Understanding of NCAA , conference, and institutional compliance and financial regulations Basic Computer Skills  Good ability to analyze budgets, financial data, and operational performance  Strong ability to prioritize tasks, manage multiple projects, and meet deadlines  Good communication skills, verbal, written, and interpersonal  Ability to interact professional with internal departments, athletes, vendors, and external partners Ability to work with minimal supervision while effectively contributing to team goals Ability to adapt to change  Ability to handle sensitive information with discretion  Ability to interpret and apply university and NCAA policies consistently  Essential Job Functions Assists with processing and monitoring purchase requisitions  Administers athletic department purchasing guidelines  Manages and oversees the ticketing process for all athletic events, including sales, distribution, and day-of-event operations  Assist in coordinating ticket sales through various platforms (online, box office, and group sales)  Works with external vendors and university partners to ensure smooth ticketing operations  Ensures compliance with NCAA and university policies and regulations regarding ticket sales  Provides exceptional customer service to ticket holders, ensuring all inquiries are addressed promptly and professionally  Troubleshoots issues and provides on-site support during events  Assists in managing season ticket holder accounts and benefits  Supports budget preparation and help with the management of ticket related financial data  Assists in reconciling ticket sales  Qualifications Three (3) years’ experience in a business-related setting with cash management skills; Excellent communication and organizational skills required 

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